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Budget: $160 - $250
Country: Vietnam
Marketing Development Officer (MDO) – B2B Sales
Company: EasyTransfer
Location: Ho Chi Minh City, Vietnam
Employment Type: Full-time | Individual Contributor
Travel: Local travel required
Important
This position is open strictly to candidates who are currently based in Vietnam and have strong knowledge of the local Vietnam market. Candidates outside Vietnam will not be considered for this role.
About the Role
EasyTransfer is looking for a results-driven Marketing Development Officer (MDO) to drive B2B business development and partnerships in the Vietnam market.
The role will focus on identifying, onboarding and managing education agents, branches and institutional partners, with a strong focus on field sales, relationship building and business growth.
Key Responsibilities
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Identify and develop new B2B partnerships with education agents, branches and relevant institutions.
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Conduct regular local field visits, meetings and presentations with prospective and existing partners.
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Drive agent and branch onboarding, including documentation and coordination.
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Facilitate agreement/contract signing with new partners.
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Build and maintain strong relationships with agents and institutional partners.
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Generate new business opportunities and achieve assigned sales and onboarding targets.
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Manage the complete sales cycle from prospecting to onboarding, agreement closure and activation.
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Coordinate with internal teams for smooth partner onboarding and servicing.
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Maintain accurate records of partner activities, pipeline and business performance.
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Identify new opportunities for EasyTransfer's growth within the Vietnam market.
Preferred Profile
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Must be currently based in Vietnam.
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Strong understanding of the Vietnam education/B2B market.
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Experience in B2B Sales, Business Development or Partnership Development.
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Experience in Education, EdTech, Overseas Education or Student Services is preferred.
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Experience in Payments, Fintech, Remittance or International Payments will be highly preferred.
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Existing network of education agents/branches will be an advantage.
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Strong communication, negotiation and relationship-management skills.
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Comfortable with frequent local travel across Ho Chi Minh City and nearby areas.
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Self-driven and capable of working independently as an Individual Contributor.
Compensation & Benefits
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Competitive Salary
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Sales / Business Development Incentives
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Performance Incentives
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Local Travel Reimbursement
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Growth opportunity with EasyTransfer
Eligibility: Vietnam-based candidates only.
Budget: Negotiable
Country: Vietnam
About Company
MB Automation (Malaysia) Sdn. Bhd. delivers advanced semiconductor, die sorting, and carrier tape solutions as part of the Germany-based Mühlbauer Group. The company integrates high-speed, flexible production equipment to meet global market demands in semiconductor backend processes. For more details, visit Mühlbauer.
Key Responsibilities
- Install, service, and maintain equipment to ensure stable production at customer sites.
- Conduct technical training for customers.
- Ensure customer satisfaction by delivering timely and effective support.
- Provide clear updates on machine condition and actions taken after each visit.
- Follow up on customer feedback and ensure issues are resolved.
- Communicate equipment status after any support provided (onsite or remote).
- Perform other tasks assigned by the superior.
What We're Looking For
- Able to work independently with strong troubleshooting and critical‑thinking skills
- Experienced in Passport Machines, Smart Card ID Machines will be an added advantage
- Proactive and creative in solving technical problems.
- Able travel to customer site in Hanoi
- Proficient in English.
We Offer To Our Employee:
- Five days' work week
- Comprehensive Healthcare & Wellness
- Recognition & Rewards
- Professional Development
- Global exposure & Mobility
Budget: Negotiable
Country: Vietnam
Job overview and responsibility
● Own your country's launch plan and P&L, product stack, market research, go-to-market, hiring
● Growth across paid, referral, organic influencer, and community channels
● Own local creative: campaign concepts, copy, and content adapted to your market
● User research: talk to users constantly, surface local insights, and feed them back into product and engineering
● Set up local operations: customer support, banking/payment partnerships
● Data analysis (SQL, dashboards); work directly with product and engineering
● Product localization: onboarding, copy, pricing, local payment rails
Required skills and experiences
● 5+ years of operational experience in tech (fintech, marketplaces, delivery, or similar)
● Track record owning growth: channels, funnels, experiments, with results
● Product experience: roadmaps, specs, working with eng/design
● Technical enough to query data and build small tools (SQL, GitHub)
● Heavy AI tooling user — uses AI daily for research, analysis, and content production
● Fluent in English
● Based in the country you'll run
Preferred skills and experiences
● Local fintech/payments experience: regulators, payment rails, wallets, lending
● Prior market launch or 0→1 experience
● Background at payment, wallet, lending operators in your country
Budget: Negotiable
Country: Vietnam
Job overview and responsibility
● Own your country's launch plan and P&L, product stack, market research, go-to-market, hiring ● Growth across paid, referral, organic influencer, and community channels ● Own local creative: campaign concepts, copy, and content adapted to your market ● User research: talk to users constantly, surface local insights, and feed them back into product and engineering ● Set up local operations: customer support, banking/payment partnerships ● Data analysis (SQL, dashboards); work directly with product and engineering ● Product localization: onboarding, copy, pricing, local payment rails
Required skills and experiences
● 5+ years of operational experience in tech (fintech, marketplaces, delivery, or similar) ● Track record owning growth: channels, funnels, experiments, with results ● Product experience: roadmaps, specs, working with eng/design ● Technical enough to query data and build small tools (SQL, GitHub) ● Heavy AI tooling user — uses AI daily for research, analysis, and content production ● Fluent in English ● Based in the country you'll run
Preferred skills and experiences
● Local fintech/payments experience: regulators, payment rails, wallets, lending ● Prior market launch or 0→1 experience ● Background at payment, wallet, lending operators in your country
Budget: Negotiable
Country: Vietnam
Job overview and responsibility
- Billing and Invoice Control
• Review billing information and supporting documents in i-Freight before issuing invoices.
• Issue VAT e-invoices accurately and on time.
• Review invoice descriptions, charge codes, customer information, VAT rates, currencies and exchange rates
• Ensure invoices are consistent with debit notes, credit notes, quotations, contracts, shipment documents and i-Freight data.
• Coordinate with Operations and Sales to resolve incomplete or incorrect billing information.
• Manage invoice adjustments, replacements and cancellations in compliance with Vietnamese tax regulations.
• Support the transition of the invoice issuance process from Operations to Finance and standardize the billing process. - AR, AP and Bank Control
• Review and control accounts receivable and accounts payable transactions.
• Monitor customer outstanding balances, payment due dates and collection status.
• Reconcile customer, vendor and overseas agent balances. • Review payment requests and supporting documents before payment. • Perform bank reconciliation and monitor daily bank transactions.
• Follow up with relevant departments on outstanding or unreconciled items. - Month-End Closing and Reporting
• Review revenue and costs to ensure they are recorded in the correct accounting period.
• Review shipment P&L, accruals, prepaid expenses, fixed assets and other balance-sheet accounts.
• Reconcile i-Freight data, internal reports and accounting records prepared by the outsourced finance and accounting service provider.
• Support the review and reconciliation of monthly data used for preparing the monthly P&L, balance sheet and management reports. • Identify discrepancies and coordinate with Operations and the outsourced finance and accounting service provider to make timely corrections. - Tax, Statutory Accounting and Audit Support
• Review VAT invoices and accounting documents for compliance with Vietnamese accounting and tax regulations.
• Review VAT, PIT and CIT reports prepared by the outsourced finance and accounting service provider.
• Review statutory accounting books and reports prepared by the outsourced finance and accounting service provider.
• Prepare supporting documents and reconciliations for year-end closing, year-end statutory audit process and tax inspections (if any).
• Assist with other Finance and Accounting tasks assigned by the Head of Finance.
Required skills and experiences
- Bachelor’s degree in Accounting or Finance
- At least 2–3 years of accounting experience, in logistics or freight forwarding with a high transaction volume.
- Strong practical experience in issuing and controlling VAT e-invoices.
- Good knowledge of Vietnamese Accounting Standards, tax regulations and e-invoice requirements.
- Experience in AR, AP, bank reconciliation and month-end / year-end closing.
- Ability to reconcile operational systems, internal reports and accounting records, and independently resolve discrepancies.
- Proficiency in Microsoft Excel, including PivotTables and reconciliation functions. - Hands-on, detail-oriented and able to work accurately under tight deadlines.
- Strong communication and coordination skills when working with internal departments, overseas agents and the outsourced accounting service provider.
- Proficiency in spoken and written English.
- Proactive in suggesting improvements to accounting processes.
Preferred skills and experiences
- Experience with freight-forwarding systems such as i-Freight and e- invoice software such as BKAV is an advantage.
Budget: $1 - $2
Country: Vietnam
Job overview and responsibility
Job Responsibilities ■ Gate 1 & Opportunity Qualification - Own and continuously develop Gate 1 of New Business Development Process - Receive, screen and qualify new customer leads and business opportunities - Assess each opportunity on customer quality and strategic fit, market attractiveness, route-to-market, expected volumes and preliminary economics - Evaluate manufacturing and packaging fit, capacity and CAPEX requirements, technical and regulatory complexity, and commercial and financial risks - Prepare and present structured Gate 1 Opportunity Assessments with a GO / CONDITIONAL GO / HOLD / NO-GO recommendation to the CEO/BOD and Commercial Management - Ensure significant company resources are not committed before an opportunity has passed Gate 1 - Ensure a structured handover of approved opportunities to Commercial Management, staying involved where Business Development support or customer knowledge adds value ■ Business Opportunity Development - Assess potential customers, brands and strategic opportunities in Vietnam, Southeast Asia/Pacific and selected export markets - Develop a strong understanding of prospective customers' strategy, portfolio, distribution, consumers, competitive position and manufacturing requirements - Build and maintain an active pipeline of qualified future business opportunities - Monitor market, consumer, category, competitive and technology developments that may create new opportunities - Participate in exhibitions, conferences and industry networking activities where relevant ■ Strategic Business Development Projects - Lead strategic projects assigned by the CEO, such as new categories, consumer segments and markets, strategic partnerships, OEM/contract manufacturing, ODM and proprietary formulation/IP, and capacity utilization - Develop business cases, recommendations, action plans and decision gates for each assigned project ■ Strategic Partner & Innovation Collaboration - Act as a key Business Development interface with strategic partners, particularly Tetra Pak, working closely with their Business Development, category and marketing functions - Ensure partner organizations clearly understand manufacturing, capacity and innovation capabilities - Coordinate joint opportunity development where appropriate - Use Bloom. Global Food & Beverage Innovation Center to establish preliminary technical feasibility and develop innovation briefs - Identify opportunities where formulation, processing and manufacturing know-how creates differentiated customer value, including ODM/proprietary formulation ■ Governance & Key Routines - Maintain an accurate and transparent New Business Opportunity Pipeline covering status, ownership, priorities and next actions - Lead the monthly New Business / Gate 1 Opportunity Review - Review progress of CEO/BOD-assigned projects and recommend suspending or terminating opportunities that no longer meet requirements - Provide Business Development input to Management and Board reporting when required
Required skills and experiences
Qualifications ▪ Bachelor's degree in Business Administration, Marketing, Economics, Engineering, Food Technology or related discipline. ▪ Minimum 5–7 years' relevant experience in Business Development, B2B Sales, Marketing or Commercial Management. - Experience within FMCG, food & beverage, nutrition, dairy, plant-based, packaging or related industries strongly preferred. ▪ Demonstrated ability to assess opportunities and develop business cases. ▪ Good understanding of commercial economics, costing, margins and investment requirements. ▪ Strong written and spoken English.
Preferred skills and experiences
- Experience within FMCG, food & beverage, nutrition, dairy, plant-based, packaging or related industries strongly preferred. - Experience working with multinational customers/organizations is an advantage.
Budget: Negotiable
Country: Vietnam
Job Summary
We are seeking a result-oriented Field Sales Executive to manage and grow our NVOCC business. In this role, you will be on the field daily, building strong relationships with exporters, importers, and Customs House Agents (CHAs) to secure ocean freight bookings.
Key Responsibilities
- Field Visits: Conduct daily face-to-face meetings with direct shippers, freight forwarders, and CHAs.
- Client Acquisition: Pitch NVOCC services to new prospects and secure continuous FCL/LCL container bookings.
- Quotations: Coordinate with internal pricing desks to provide competitive freight rates and handle spot inquiries.
- Account Management: Serve as the main point of contact for clients, ensuring excellent service and repeat business.
- Payment Follow-up: Monitor client accounts and ensure the timely collection of outstanding dues.
- Reporting: Maintain daily logs of field activities and client feedback in the CRM system.
Qualifications
- Experience: 1–3 years of field sales experience in an NVOCC, Liner, or Ocean Freight environment.
- Knowledge: Sound understanding of ocean logistics, FCL/LCL dynamics, and shipping documentation.
- Skills: Strong negotiation and face-to-face communication skills.
Interested candidate can send their resume on rafi@transvisionshipping.com/ hr@transvisionshipping.com
No Salary bar for Experience candidate
Budget: Negotiable
Country: Vietnam
Job Responsibilities:
- Handle day-to-day NVOCC operations and shipment coordination.
- Prepare and check shipping documents, including HBL, MBL, SI, invoices, etc.
- Coordinate with customers, shipping lines, agents, CHA and transporters.
- Track vessel schedules, bookings, containers and shipment status.
- Coordinate pre-alerts and arrival documentation with overseas agents.
- Ensure timely and accurate documentation and shipment updates.
- Resolve operational and documentation-related issues.
Requirements:
- 1–3 years of experience in NVOCC / Shipping / Freight Forwarding.
- Good knowledge of shipping documentation and operations.
- Good communication, coordination and follow-up skills.
- Basic knowledge of MS Excel and email communication.
- Graduate in any discipline.
Interested Candidate can share resume on rafi@tranvisionshipping.com/hr@transvisionshipping.com
Budget: $110 - $275
Country: Vietnam
Customer Service Associate
Customer Care Officer
Company: Corpshore Vietnam Location: Ho Chi Minh City (District 1, District 7 Phu My Hung) or Hanoi (Cau Giay, Ba Dinh) Job Type: Contract (fixed-term, renewable) · Onsite · Full-time, rotating shifts Industry: BPO / Customer Experience / Outsourcing Languages Required: English (B2 or higher, CEFR) and Vietnamese (native or near-native) Application Deadline: 21 July 2026 — Urgent Hiring Apply here: https://corpshore.vn/careers/apply?job=customer-service-associate
Job Description
The Customer Service Associate is the frontline of every Corpshore Vietnam engagement. In this role, you will handle inbound and outbound customer interactions across voice, chat, email, SMS, and social channels on behalf of our global and Vietnamese clients, spanning e-commerce brands, B2B SaaS platforms, healthcare organizations, financial services firms, and Vietnamese government-adjacent organizations.
You will represent client brands with professionalism, empathy, and speed, working within a dedicated pod of English and Vietnamese bilingual associates. This is a contract role with strong renewal and conversion potential, with clear progression paths into Team Leader, QA Analyst, Trainer, and Operations Manager for positions high performers.
Reports to: Team Leader (dotted line to Operations Manager) Team structure: Individual contributor within a pod of 12 to 15 CSAs Start date: Immediate joiners preferred; phased onboarding available Schedule: Rotating shifts covering 24/7/365 operations
Key Responsibilities
- Handle 50 to 80 customer interactions per shift across voice, chat, email, SMS, and social channels, depending on the assigned client program
- Resolve customer inquiries at first contact wherever possible, targeting a First Contact Resolution (FCR) rate of 75% or higher
- Maintain Customer Satisfaction (CSAT) scores of 90% or higher across all interactions and channels
- Meet or exceed Average Handle Time (AHT) targets specific to each client program, typically 4 to 8 minutes per interaction
- Document every customer interaction accurately in the client CRM system (Zendesk, Salesforce Service Cloud, Freshdesk, HubSpot, Intercom, Kustomer, Gorgias, or client proprietary tools)
- Escalate complex or high-severity issues to Team Leaders or Tier 2 specialists following documented escalation protocols
- Follow client-specific brand voice guidelines, tone standards, and prohibited language policies
- Communicate fluently in both English and Vietnamese, code-switching naturally based on customer preference and context
- Support Vietnamese customers with cultural sensitivity, including formal register (Mr/Sister) appropriate to each customer segment
- Support US, UK, Australian, Canadian, and other English-speaking customers with neutral, accent-trained English delivery
- Handle refund requests, order modifications, subscription changes, billing disputes, and account transactions within approved discretionary limits
- Process customer information updates (address changes, payment methods, contact preferences, KYC verification) in compliance with PDPD and other applicable data privacy regulations
- Support live-stream, transaction, booking, and appointment-based workflows depending on assigned client vertical
- Handle sensitive situations, including cancellations, refunds, complaints, and service failures, with empathy and de-escalation technique
- Follow all data privacy and confidentiality protocols, including PDPD (Decree 13/2023/ND-CP), HIPAA where applicable, and GDPR for European clients
- Participate in daily huddles, weekly team meetings, monthly QBRs, and quarterly all-hands sessions
- Complete all mandatory training, including new hire onboarding (typically 2 to 4 weeks), refresher sessions, and client-specific certifications
- Meet or exceed schedule adherence targets of 95% or higher
- Complete post-interaction wrap-up notes within Average After Call Work (ACW) targets, typically 60 to 90 seconds
- Participate in quality calibration sessions with QA Analysts and Team Leaders
- Suggest process improvements and knowledge base updates based on recurring customer issues
- Support peak season surge coverage during Tet, Vietnamese national holidays, and Q4 retail seasons, with overtime opportunities
- Represent Corpshore Vietnam professionally in client interactions, including site visits and joint customer calls
Job Requirements
Required Qualifications
- At least 6 months of contact center or customer service experience in a BPO, in-house call center, or retail customer-facing environment
- Bilingual fluency in English and Vietnamese, with the ability to switch languages based on customer preference
- English proficiency at B2 or higher (CEFR), with clear pronunciation and business-appropriate vocabulary
- Native or near-native Vietnamese proficiency, including formal register (Brother/Sister)
- High school diploma required; college undergraduate or graduate strongly preferred
- Typing speed of at least 40 WPM with 95% accuracy in both English and Vietnamese (Telex or VNI input)
- Comfort working in a Windows-based environment with multiple concurrent applications
- Willingness to work rotating shifts, including nights, weekends, Vietnamese public holidays, and US/UK holidays as required
- Willingness to work fully onsite at the assigned delivery center (Ho Chi Minh City or Hanoi)
- Ability to sit and use a headset/workstation for extended periods within legally mandated break structures
- Basic mathematical and analytical reasoning for billing, refund, and transaction workflows
- Legal right to work in Vietnam and valid Vietnamese ID (CCCD) or valid work permit for pre-employment requirements
Preferred Qualifications
- Bachelor's degree (ongoing or completed) in English Language, Communication, Business Administration, Psychology, IT, or a related field. High School Degree accepted for exceptional candidates
- Prior experience with major CRM platforms (Zendesk, Salesforce, Freshdesk, HubSpot, Intercom, Kustomer)
- Experience in a relevant vertical: e-commerce, SaaS, healthcare, fintech, insurance, hospitality, gaming, or EdTech
- Experience with omnichannel platforms handling voice, chat, email, and social in a single interface
- Prior COPC, ITIL, or Six Sigma exposure or certification
- Familiarity with dialer platforms (Genesys Cloud, Five9, NICE inContact, Cisco UCCX, Avaya, Talkdesk, Vonage)
- Sales, upselling, or cross-selling experience for revenue-generating programs
- Escalation, retention, or complex billing dispute handling experience
- Additional language capability beyond English and Vietnamese (Japanese, Korean, Mandarin, French, Bahasa Indonesian, or Thai)
- IELTS 6.5+, TOEIC 750+, TOEFL iBT 90+, or equivalent English certification
Key Skills and Competencies
- Active listening and reading comprehension for accurate needs assessment
- Empathy and emotional intelligence with frustrated or high-value customers
- Clear written communication across email, chat, and social channels
- Clear verbal communication with professional register
- Multitasking across CRM windows, browser tabs, and knowledge base articles
- Logical problem-solving and troubleshooting
- Adaptability across client programs and brand voices
- Time management in a metrics-driven environment
- Attention to detail in documentation and policy adherence
- Team orientation and support for shift handovers
- Cultural fluency in both Vietnamese and international workplace norms
Benefits
- Competitive contract rate, benchmarked to the Vietnamese market, paid monthly, with performance-based incentives
- Fixed-term contract (typically 6 to 12 months) with a clear path to renewal and conversion for strong performers
- Global project exposure across US, UK, EU, Australian, Japanese, Korean, and Vietnamese client programs
- Fully paid onboarding, client-specific training, and English calibration
- Sponsored professional certification (COPC, ITIL, Six Sigma, HDI, or ICMI) for eligible contractors
- Modern operations floor with dual-monitor workstations, ergonomic seating, and 24/7 pantry access
- Free workstation, headset, and full IT setup provided
- Transparent, metrics-driven performance culture with weekly one-on-ones and quarterly reviews
- Structured progressed path to senior, specialist, and team-lead roles for high performers
Application Deadline: 21 July 2026 — we are moving quickly. Apply now: https://corpshore.vn/careers/apply?job=customer-service-associate
Budget: $1800 - $2000
Country: Vietnam
- Recruitment Context: GoodWe is a top-10 global brand in the photovoltaic (PV) inverter industry. The Southeast Asia and South Asia markets are currently core areas of expansion for the company, with the Southeast Asia region—where business is surging and demand outstrips supply—approaching the status of the company's second-largest market. Consequently, there is an urgent need to recruit a suitable after-sales specialist based in Vietnam to provide support.
- Key responsibilities: After-sales service and technical support for PV inverters, energy storage inverters, and Battery Energy Storage Systems (BESS); product deployment and commissioning; troubleshooting (with concurrent support from the domestic remote team); fault identification and diagnosis; and on-site component replacement (complex repairs are not involved).
JD：
1) Responsible for the tele- and on-site technical support and after sales support.
2) Commissioning, troubleshooting, firmware/hardware updating of PV string, Hybrid / storage inverter and BESS.
3) Reporting and following up with head office in relation to product failure with clear descriptions
4) Evaluating PV plant performance by studying operation data on a regular basis
5) Pro-actively work with installers & retailers and provide them best-in class customer experience.
6) Regular follow-ups on the technical issues and build a healthy relationship with installer & retailers.
Requirements：
1) Bachelor degree or above: must be electrical or electronics background.
2) Preferred minimum 1 year of working experience in the solar industry especially dealing with product trouble shootings
3) Strong ability to analyze and solve problems independently.
4) Reliable and self-motivated
5) The ability to learn new technologies quickly
6) Strong Microsoft office skills
7) Ability to work effectively in a team environment,
8) Excellent communication skills
9) A friendly, positive and customer-driven attitude
10) Excellent time management and organizational skills
11) Adapt to frequent travel